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Retirement Claims Backlog Falls By Only 1.5 Percent Last Month

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After the annual spike in retirement claims submitted by federal employees at the beginning of the year, the Office of Personnel Management was only able to reduce its backlog by a few hundred claims last month.

The agency received 17,134 retirement claims in January, a huge increase compared to this time last year, when it received 13,264 claims, and the 9,273 it received in February.

Meanwhile, OPM processed 10,059 claims in January and 9,627 in February, bringing its backlog inventory to 23,629 by the end of February—only down from 23,983 in January, a reduction of 1.5%.

It took an average of 58 days to process a single claim in January and 54 days in February.

The figures come from OPM’s monthly claims processing progress report available on the OPM website.

If you think your ready for retirement, and would like a Free Retirement Review, visit our Contact Us page to Request and Schedule your review today or call (877) 733-3877

Budget Proposes Cutting and Simplifying Federal Employee Leave and More

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The Trump administration this week revived a proposal to consolidate most of the categories of paid leave available to federal employees into one pool, and reduce the overall number of leave days available to them.

Currently, in addition to 10 paid federal holidays, federal workers receive up to 13 sick days annually, as well as anywhere from 13 to 26 vacation days, depending on their length of service. In the White House’s fiscal 2021 budget request, unveiled Monday, President Trump proposed creating a single consolidated category of leave from which employees can pull as needed.

Although the administration said the new system would be easier for employees to use and agencies to manage, it noted that the total number of days available to federal workers would decrease, although it did not say by how much. The plan would require the passage of legislation by Congress.

“The 2021 budget proposes to transition the existing civilian leave system to a model used in the private sector to grant employees maximum flexibility by combining all leave into one paid time off category,” budget documents stated. “While the total leave days would be reduced, the proposal adds a short term disability insurance policy to protect employees.”

The administration did not expand on what this new “insurance policy” would look like.

The consolidated leave system would remain separate from the newly enacted paid parental leave program, which provides new parents up to 12 weeks of paid leave after the birth, adoption or foster placement of a new child. Signed into law as part of the 2020 National Defense Authorization Act, this new benefit will be implemented by Oct. 1.

The proposal appeared verbatim in the Trump administration’s fiscal 2020 budget proposal, but lawmakers elected not to include it either in their spending bills or in separate legislation.

Meanwhile, the Office of Personnel Management on Monday issued its annual call to federal health insurers to send their benefit and rate proposals for next year’s Federal Employees Health Benefits Program enrollment period. The agency asked insurance companies to focus both on plan quality and affordability, as well as to address a number of trending issues in medical care.

Additionally, OPM asked insurers to identify so-called “low-value care” that will no longer be covered, specifically procedures like unnecessary diagnostic testing. The agency also asked companies to highlight how to improve both the quality and utilization of tobacco cessation benefits.

This is just another area where the Government wants to take more benefits from you the employee.  If you would like to know more, or would like to have a Retirement consultation, please let us know.  You can Contact Us and schedule your review here.

Make Sure Retirement Protection Is In Your Future

By | Benefits, Federal Pay, Retirement, TSP | No Comments

WHEN YOU REACH RETIREMENT OR CLOSE TO RETIREMENT, you expect to reap the rewards for decades of hard work and diligent saving so you can live happily ever after.

Well, as many Americans are finding out, it’s not always a fairy-tale ending. Even a big pile of money does not guarantee a secure retirement. In fact, one of the biggest concerns people have about retirement is that they won’t have the income to sustain their current lifestyle or, even worse, that they could run out of money altogether.

These concerns can often lead to a less enjoyable retirement because people are afraid they might spend too much of their savings in the early years and not have enough later when their health is declining and inflation has driven up healthcare costs.

The good news is that there is a way to improve your chances of achieving a more secure and satisfying retirement through retirement income planning. Studies show that people who have a protected lifetime income stream are generally more secure financially than those who don’t. Additionally, people with protected lifetime income have a higher level of satisfaction in retirement, which is a key factor in enjoying your retirement years.

A 2018 GUARANTEED LIFETIME INCOME STUDY conducted by Greenwald & Associates and CANNEX gathered information from 1,003 individuals between the ages of 55 and 75 and whose household assets were at least $100,000. Respondents said the greatest benefits of having a protected lifetime income are protection against longevity risk, peace of mind, and being better able to budget – all of which can make for a less stressful and happier overall retirement.

The study also found that the perceived value of protected lifetime income continues to grow. More respondents now considered protected income “a highly-valuable addition to Social Security” compared to one year earlier. Of these individuals, nearly three-quarters said protected lifetime income is “extremely important” to their financial security.

While both Social Security and pensions can provide this kind of income stream, they don’t always cover your retirement income needs. You may also be one of the many Americans who doesn’t receive a pension. In that case, putting money into an annuity can supplement your protected lifetime income, helping you maintain your lifestyle for life

The study found that concerns about long-term health care, losing money in a market downturn, and fear of outliving retirement savings were among the factors that respondents said increased their interest in protected lifetime income.

Higher satisfaction scores for those with protected lifetime income
Between 1998 and 2010, the University of Michigan conducted the Health and Retirement Study, which gathered data from approximately 26,000 Americans over the age of 50 on an array of retirement issues, such as wealth, income, job security, health, and cognition.

The results revealed that satisfaction scores for all of these retirement issues were significantly higher for people who had more than 30% of their assets invested in protected lifetime income products. For example, when it comes to nursing home expenses, individuals with at least 30% of their retirement portfolio made up of protected lifetime income products were more confident that they’d be able to afford it.

While the study did not indicate a “magic number,” it did find that when people have more protected lifetime income, their overall satisfaction levels rose accordingly. And even though retirement satisfaction has been declining over time, satisfaction rates remain higher for people with a guaranteed monthly income stream, according to the study.

There’s no question that financial uncertainty can impact your happiness in retirement. That is why protected lifetime income products as a portion of your retirement portfolio can help ease a lot of that worry. So you should schedule a retirement review with a our Federal Retirement Consultants, and see how an annuity could help protect your retirement income and pave the road to a less stressful and happier lifestyle. Visit our contact us page today or call us at (877) 733-3877 to schedule your review.

Postal Service Agrees to Convert 5,000 Letter Carriers to Career Positions

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Employees previously served in non-permanent jobs with less generous benefits. The U.S. Postal Service has agreed to convert nearly 5,000 non-permanent employees to career roles, resolving a labor dispute with its largest union.

The agreement will convert any employee in the city carrier assistant position with at least 30 months of experience to a career job, giving those workers a more generous suite of benefits as well as more stable positions. USPS reached the settlement with the National Association of Letter Carriers after the union filed a national-level grievance.

Non-career employees can be more easily laid off, face less certainty in their schedules and receive less generous benefits. They now make up 20% of the USPS workforce—or about 126,000 workers—double the share allowed under previous collective bargaining agreements. NALC filed its grievance after suggesting the Postal Service violated its contractual caps on city carrier assistants.

About 3,000 employees will be converted to “part-time flexible,” positions, while 1,800 in larger offices will now serve in regular, full-time roles. Impacted workers must have 30 months of experience by Feb. 15 to qualify.

The Postal Service’s increased use of non-career workers has served as a pillar of its efforts to reduce personnel costs as the agency has struggled to regain its financial footing. Postal management has estimated it garnered $8.2 billion in savings between fiscal years 2016 and 2018, though the Government Accountability Office recently found USPS exaggerated that figure.

Non-career employees generally work more hours than their career counterparts, the auditors said, including more overtime and premium pay hours like Sundays. USPS also compared the average pay for new non-career employees to median pay for career employees at all levels, rather than the career employees’ starting salaries. The agency therefore estimated a gap of $25 per hour between career and non-career employee pay, whereas GAO said the difference was actually closer to $8 per hour when accounting for all factors. Non-career workers also leave the agency at higher rates, and a USPS inspector general report found the Postal Service spent $30 million on non-career employee turnover costs in fiscal 2017.

Still, GAO said the savings from a higher number of non-career workers saved USPS $6.6 billion from 2016 to 2018.

Want to learn more about why this is beneficial to you as a career employee now, request your free retirement review so we can help you maximize your benefits. Please visit the Contact Us page.

Pay Raise for 2021

Lawmakers Introduce Bill to Grant Civilian Feds a 3.5% Pay Raise in 2021

By | Benefits, Federal Pay, TSP | No Comments

Democrats in both chambers of Congress on Tuesday reintroduced a bill that would provide federal civilian employees with a 3.5% across-the-board pay increase next year.

The Federal Adjustment of Income Rates Act (H.R. 5690) was introduced by Rep. Gerry Connolly, D-Va., in the House and Sen. Brian Schatz, D-Hawaii, in the Senate. The bill mirrors similar legislation the lawmakers introduced last year that would have provided federal workers with a 3.6% raise in 2020.

Congress did not act on either version of last year’s bill. But lawmakers and President Trump ultimately agreed to provide an average 3.1% raise—including a 2.6% basic pay increase to all federal workers, and an average 0.5% increase to locality pay—as part of the bipartisan spending deal for fiscal 2020 reached last month.

“We fought hard for several consequential victories last year, but our work on behalf of our dedicated federal workers is never finished,” Connolly said in a statement. “After years of pay freezes, furloughs and Trump shutdowns, federal employees understand better than most that we simply cannot let our guard down while this president is in the White House. The FAIR Act is much-needed and well-deserved recognition of our government’s greatest asset—its public servants.”

If approved, the raise called for in the bill would mark a nearly 1-percentage point increase over the raise enacted for this year. Lawmakers still would have to negotiate how much to increase locality pay.

In a statement Tuesday, National Treasury Employees Union National President Tony Reardon endorsed the bill.

“Sen. Schatz and Rep. Connolly have been advocates, year in and year out, of helping our nation’s civil servants be able to pay their bills, invest in their children’s education, and save for retirement,” he said. “Our members will be fully engaged in the effort to pass this bill into law and give federal employees the ability to keep doing what they love: serving the public.”

Meanwhile, at the monthly meeting of the board that administers the federal government’s 401(k)-style retirement savings program, officials with the “401k” Federal Savings Plan highlighted recent successes.

According to Tee Ramos, the “401k” Federal Savings Plan ’s director of participant services, the agency completed more than 3,100 roll-in transactions last month, which capped off a 2019 in which the “401k” Federal Savings Plan saw 35,000 totaling $1.34 billion.

“I think it’s a cumulative effect,” he said. “We didn’t have any special education campaigns, but our crew has just been constantly extolling the virtues [of the “401k” Federal Savings Plan ] and the fact that we have the best plan in America. That message is getting out there and resonating with people.”

Additionally, Ramos said early numbers suggest that the recent change making two-factor authentication a requirement for participants to access their account online was implemented smoothly.

“Authenticated logins have climbed from 350,000 in early October to 1.8 million about a week ago,” Ramos said. “That represents around 550,000 unique participants.”

So far, Ramos said there have been around 7,000 instances where people failed to log in at least twice after activating two-factor authentication, and officials are helping people learn the new system when needed, and exploring ways to make logging in easier.

“We’re extending the time we allow people to use the unique code they receive, and to save the log-in in their browser,” he said. “We’re also exploring things like allowing participants to use the unique code to authenticate their login through the call center, which is not only safer but more expedient for our participants.”

A Paycheck Mistake, and Changes to “401k” Federal Savings Plan Catch-Up Contributions

By | Benefits, Federal Pay, Retirement, TSP | No Comments

The agency responsible for processing payroll for around 650,000 federal workers last week announced that it had issued incorrect paychecks for some employees across the federal government earlier this month.

The problem stemmed from the final paycheck of the 2019 calendar, which ended Jan. 4 and was issued Jan. 10. A number of federal workers reported receiving both smaller and larger amounts than they were owed.

The National Finance Center, which is a subcomponent of the Agriculture Department but provides payroll services for a variety of federal agencies, first acknowledged the discrepancies on Jan. 10, and said the problem likely resulted from federal payroll tax withholding.

By Jan. 14, the National Finance Center announced that it had identified the root cause: employees who had not submitted a new W-4 form or were not exempt defaulted to a new, often incorrect number of exemptions. Single federal workers had taxes withheld as single, with two exemptions, while married feds had taxes withheld as married, with three exemptions.

NFC said it implemented changes to fix the problem “prior to the second pass” on the relevant pay period’s payroll processing. Although the agency said it expected to have compiled a list of all employees who received the wrong amount in their pay check by the end of last week, it did not announce a timeframe for when employees who are owed money would be made whole, or when employees who were overpaid will see a lighter paycheck.

“Updates will be forthcoming as additional information becomes available and the corrective action is finalized,” NFC wrote.

Meanwhile, the federal agency responsible for administering the federal government’s 401(k)-style retirement savings program proposed new regulations this week to make it easier for older federal employees to make catch-up contributions to their “401k” Federal Savings Plan accounts.

Currently, “401k” Federal Savings Plan participants age 50 and older may exceed the normal 401(k) annual contribution limits in order to make up for time spent in the private sector or when they were otherwise unable to invest in the “401k” Federal Savings Plan . But in order to do so, those federal workers must submit a form authorizing catch-up contributions, in addition to the standard contribution election form that all participants provide to their agency.

In draft regulations set for publication to the Federal Register Thursday, the Federal Retirement Thrift Investment Board, which governs the “401k” Federal Savings Plan , proposed that beginning Jan. 1, 2021, federal workers will no longer be required to submit that second form to enroll in catch-up contributions.

“Instead, the “401k” Federal Savings Plan will simply continue to accept contributions based on the participant’s contribution election that is already on file, until his/her contributions reach the combined limits on catch-up contributions and other types of contributions,” the agency said.

“401k” Federal Savings Plan officials first announced that this change would be coming last year. It is part of an effort to make the process simpler and easier for federal workers to participate, as well as to streamline the process for both the “401k” Federal Savings Plan and federal agencies.

According to the proposed regulations, beginning next year, when federal workers hit the standard annual contribution limit, the “401k” Federal Savings Plan will automatically cross reference their ages to see if they are eligible to make catch-up contributions. If the employees are at least 50 years old, they will be able to continue to make contributions up to the higher catch-up contributions limit.

Want to learn more about how to help Maximize your “401k” Federal Savings Plan Contributions and other Federal Benefits, request your free retirement review today to learn all about your benefits.  Visit our Contact-Us Page to request and Schedule your review today.

Bipartisan Spending Deal Includes Average 3.1% Pay Raise for Federal Workers in 2020

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Congressional negotiators agreed to use language advocated by Democrats to Provide an across-the-board 2.6% Pay increase to Federal Civilian Employees, along with an average 0.5% boost in Locality Pay.

Congress is set to provide federal civilian employees with an average pay raise of 3.1% next year as part of a spending deal that must pass before Friday’s deadline to avert a government shutdown.

According to a House Democratic aide, language in the spending legislation, which lawmakers still were finalizing Monday afternoon, would provide feds with a 2.6% across-the-board raise, along with an average 0.5% increase in locality pay.

The provision mirrors language passed by the Democrat-controlled House as part of its fiscal 2020 Financial Services and General Government appropriations bill earlier this year. The Senate’s version of the bill contained no language on employee compensation, effectively endorsing President Trump’s plan to provide federal workers with a 2.6% across-the-board raise but no increase in locality pay.

The agreement also marks the return of pay parity, as members of the military are also slated to receive an average 3.1% pay raise. Last year, although service members received a 2.6% pay increase, civilian feds only saw a 1.9% raise, as part of a deal to end the 35-day partial government shutdown.

The House and Senate must both vote to approve the spending deal, which will be split into two bills, by Friday, in order to avoid another government shutdown.

“401k” Federal Savings Plan to Change COLA Calculations and More

By | Benefits, Federal Pay, Retirement | No Comments

The agency responsible for administering the federal government’s 401(k)-style retirement savings program announced Tuesday that it plans to change how it calculates annual cost of living adjustments associated with some of its offerings for retirees.

When “401k” Federal Savings Plan participants take a post-separation withdrawal, they have the option to receive the money over time in the form of an annuity with an increasing payment option, which is based on an annual cost-of-living adjustment calculation. Currently, these annual adjustments are tied to inflation, as measured by the annual change in the consumer price index, with a cap of 3% per year.

Since the “401k” Federal Savings Plan contracts out annuity services to a vendor, that vendor charges fees based on an annual increase of 3% per year, even when the actual annual adjustment is less than that.

According to a proposed rule published Tuesday in the Federal Register, the “401k” Federal Savings Plan would cease tying annual cost of living increases to inflation, and instead provide an annual fixed increase of 2% per year. Officials noted that the Federal Open Market Committee has stated its aim is to keep inflation at that rate each year “over the medium term,” and that the average annual rate of inflation over the last 20 years has been 1.95%.

The change, according to the “401k” Federal Savings Plan , would allow participants who take an annuity to receive, on average, a 10% to 15% higher initial monthly payment, due to reduced fees to the annuity vendor.

“Although this increase comes at the expense of a smaller amount of inflation protection (i.e., protection only up to 2% per year as opposed to 3%), using a fixed rate makes it less likely that participants will pay for more inflation protection than they need,” the “401k” Federal Savings Plan wrote.

And with a fixed COLA adjustment each year, participants will have more certainty regarding how much money they will receive on a monthly and yearly basis.

In the wake of the surprise news that President Trump will grant federal employees the day off on Christmas Eve next week, the Office of Personnel Management has issued guidance clarifying how that decision will affect federal workers’ pay and benefits.

On the pay front, full-time federal employees will receive their usual basic pay despite federal agencies being closed. And those who had been scheduled to take leave will not be charged for the day off. But if an employee has scheduled “use or lose” annual leave and cannot reschedule it before the end of the leave year, which falls on Jan. 4 for most workers, it will not be refunded to their leave bank.

The holiday’s impact on part-time and alternative work schedule workers varies, but OPM issued a fact sheet to go over a variety of possible scenarios

Last Chance for Open Season for 2020

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Hopefully by now, you’ve done your research and narrowed your options for your 2020 Federal Employee’s Health Benefits Program plan and possibly dental and vision coverage. The end of open season is only a few days away (midnight EST on Monday, Dec. 9).

Many people will decide to stay with the same plan they have this year and keep the same allotments in their flexible spending accounts. According to the Office of Personnel Management, if you do nothing, here’s what will happen in 2020:

  • You will continue to be covered by your current health insurance plan, unless your plan is dropping out of FEHBP or reducing its service area. However, your benefits, premiums and coverage options may change.
  • You will continue to be covered by your present dental and vision insurance plan. However, your benefits or premiums may change.
  • If you already have an FSAFEDS account, it will not continue automatically. You must re-enroll.
  • You can’t enroll, change your enrollment, or cancel your coverage in these programs outside the open season unless you experience a qualifying life event.

If you want to make a change, then the procedure depends on your agency or retirement system. Current employees can use one of various automated systems, depending on where they work. If you’re using a paper form, then submit form SF 2809 to your benefits specialist in human resources.

If you’re retired and your benefits are administered by OPM, then you can change your health benefit plan by using OPM’s Open Season Online system, calling 800-332-9798, or mailing OPM Form 2809 to: Office of Personnel Management, Open Season Processing Center, P.O. Box 5000, Lawrence, KS 66046-0500.

If You’re Retiring

Your agency needs to document your health insurance coverage to continue your coverage into retirement. If your agency is unable to provide documentation of an employee’s entire FEHBP coverage history, then OPM must have proof of coverage during the five years of service immediately prior to retirement—or if less than five years, during all service in which you were eligible for FEHBP.

Acceptable proof of coverage includes:

  • SF 2809 (Health Benefits Election Form) or other enrollment forms
  • SF 2810 (Notice of Change in Health Benefits Enrollment)
  • History reports from online enrollments that show both the old plan and new plan, and the effective dates for each change
  • Copies of screen shots or other documentation from online enrollments that show both the old plan and new plan, and the effective date for each change
  • Evidence of coverage as a family member under another’s FEHBP enrollment
  • Evidence of TRICARE/CHAMPUS enrollment (including evidence of coverage as a family member)
  • A signed memorandum from the agency detailing the continuous coverage of the employee to prove they meet the five-year requirement

Changes made by employees who are retiring before the first pay period of the new year may not take effect on Jan. 1, 2020, but OPM will process them as quickly as possible and coverage will be retroactive to Jan. 1. In the meantime, use your current coverage until the new coverage is in place. Your SF 2809 enrollment form should be included with your retirement package, not processed by your agency.

If You’re Retiring at Age 65 or Older

Now that you are retiring and are over age 65, you can go get Medicare Option B.  Here you can decide to stay with your health plan OR look at an alternative such as a Medicare Supplement.  Here is an example of Mary and her husband John:

Mary is retiring and is 66 and John her husband is 67 and both have been on her health plan, now that she is retiring and can get Medicare Part B her Health plan was going to be $392 per month plus $144.60 each (01/01/2020 Rate increased from $135.50 2019) for a total of $681.20.  But Excellent coverage with Zero out of pocket expenses, except co-pays on prescription drugs.

Now an alternative plan would be using a Medicare Supplement.  Based on Mary and John’s ages I recommended Plan G which comes similar coverage, but would have to cover the $198 deductible with Plan G.  Cost for Mary was $100.78 and John $107.22 plus Medicare Part B premiums for a total of $497.20 per month.  Now they would also have to go get Medicare Part D for Prescription Drugs, but that plan usually is somewhere between $19-$34.95 per month depending on medications being used.  So for everything bundled together with Part D with average cost of $24.95 the total would be $547.10 vs $681.20 for a first year savings of $134.10 per month or around $1600 per year.

Ask your Retirement specialist when you Contact Us today to see what rates you would have.

Should Feds Prepare for Another Government Shutdown

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We’re not even 12 months removed from the most recent government shutdown and already there are fears that another shutdown is possible later this month. The latest continuing resolution Congress passed to sustain government operations while lawmakers negotiate a budget deal runs out on Dec. 20, and while most lawmakers seem to believe an agreement is within reach, it is not certain that President Trump would approve it. That possibility should get every federal employee’s attention.

LifeCents survey data suggests that many of the 800,000 workers impacted by the previous shutdown suffered significant hardships: 22% percent of respondents claimed to have missed a significant payment, while 24% reported that the shutdown took a physical and emotional toll.

One career government employee told us: “The long shutdown was the fifth time I have experienced being shut out from my job, with the associated worries of how long it will last, when will we get back pay, and how long will my emergency fund last.” After more than 30 years of federal service, he finally decided to leave his job at the IRS as a direct result of the shutdown.

While this employee had an emergency fund that could sustain him until the government reopened, many people do not. Studies show that 78% of American citizens live paycheck to paycheck, while 40% do not have enough in savings to cover a $400 emergency. For such individuals, the prospect of missing one or more paychecks could be catastrophic.

Where to Begin

Agencies can help protect employees from potential financial hardship by encouraging workers to establish emergency savings funds, and then help them acquire the knowledge and build the habits to regularly contribute to that fund.

Many will find the prospect of building a savings account with enough money to cover three to six months of living expenses daunting, so employers should advise people to start small. A base amount of a few hundred dollars can still cover a small emergency and may even be enough to see employees through an abbreviated shutdown. Maintaining a small emergency fund can also limit the amount of debt someone takes on when they’re not receiving an income. Instead of using credit cards to cover expenses, employees can rely on their emergency funds, allowing them to avoid accruing new debt.

There are programs available to educate government employees on savings strategies. For example, the Office of Personnel Management provides retirement and financial literacy training that can help employees better manage their finances.

Inspiration From the Private Sector

Although the public sector is more limited than the private sector in its ability to incentivize employees, there are aspects of some private sector savings programs that government agencies may wish to consider emulating.

For instance, many companies have implemented “helping hands” or “hardship” funds. Employees contribute a small amount of money on a regular basis into a specialized savings account as a gesture of goodwill to their colleagues. These funds accumulate and can be disbursed in case of an emergency—such as a government shutdown.

Some companies have established community savings programs that reward or recognize participants when they achieve specific goals. For example, an organization may set a savings goal of $400 per person and reward employees with a celebratory event once everyone hits that goal. Initiatives like this show that a small incentive tied to a specific goal can help people develop long-term savings habits.

Benefits of Financial Security 

Shutdowns sow tremendous confusion and uncertainty among employees. By helping employees understand the importance of creating emergency funds, managers can proactively provide workers with the underpinnings of a financial safety net that may help soften the blow.

Investing in employees’ financial literacy and wellness can also help improve job satisfaction and reduce attrition. A 2019 PwC survey found that employees value having a financial wellness benefit and access to unbiased counselors. Organizations that provide such benefits are more likely to be seen as good places to work.

While managers cannot control shutdowns, they can help employees understand what tools, benefits, programs, and resources they have at their disposal to protect themselves during economic hardship

Getting Close to Retirement

Is your retirement date just around the corner and you have Questions?  We specialize in helping you plan, prepare and execute your retirement plan with the Full Assistance of My Federal Retirement Help.  Just contact us today

It’s that simple, you can easily schedule your Free Retirement Review with a day/time that will work for you the best, but our calendars do fill up quickly, so schedule your review today.